Dementia Care Home

Greenways Rest Home

720 Preston Road, Preston, Lancashire, PR5 8JP

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2022-12-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity75
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-12-21

  • Is this home safe?

    Not yet rated
    The April 2025 inspection rated this domain Good. This means inspectors were satisfied that medicines are managed safely, staffing levels meet requirements, and systems for preventing and responding to risk are functioning. The home's previous Requires Improvement overall rating suggests there were safety-related concerns at an earlier inspection, and a Good rating now indicates those have been addressed. However, no specific detail about staffing ratios, night cover, falls management, or infection control practices is recorded in the published findings.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The April 2025 inspection rated Effective as Good. This covers whether care plans reflect individual needs, whether staff have the right training (including dementia-specific training), whether residents get timely access to GPs and other health professionals, and whether food and nutrition are managed well. No specific examples, training completion rates, care plan extracts, or food quality observations are included in the published report.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The April 2025 inspection rated Caring as Good. This domain covers whether staff treat residents with warmth and respect, whether privacy and dignity are upheld during personal care, and whether residents are supported to maintain independence. No specific inspector observations of staff interactions, no quotes from residents or relatives, and no descriptions of individual moments of care appear in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The April 2025 inspection rated Responsive as Good. This domain covers whether the home provides meaningful activities, whether it responds to individual preferences and changing needs, and whether end-of-life care is planned and delivered well. No specific detail about the activities programme, one-to-one engagement, individual life history work, or end-of-life planning appears in the published report.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The April 2025 inspection rated Well-led as Good. The home is run by Ark Care Services Limited, with Miss Cherie Bayley named as Registered Manager and Mrs Abbie Ajisebutu as Nominated Individual. A named, accountable manager in post is a basic requirement, and this is confirmed. No specific detail about management visibility, staff culture, how feedback is handled, or how the home responded to its previous Requires Improvement rating is recorded in the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Greenways supports residents living with dementia alongside those needing general residential care. They also offer rehabilitation placements for people recovering from hospital stays or health setbacks. Dementia care forms part of the support available at Greenways. The home welcomes residents at different stages of their dementia journey, providing appropriate care within their residential setting. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Greenways Rest Home scores 73 out of 100. The April 2025 inspection rated the home Good across all five domains, which is a meaningful recovery from its previous Requires Improvement rating, but the published report contains very limited specific detail, so many scores reflect the rating rather than confirmed observable evidence.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Greenways Rest Home, on Preston Road, was assessed in April 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement on the previous Requires Improvement rating, and it means the home has addressed whatever shortfalls the earlier inspection identified. The home is registered to care for up to 30 adults over 65, including people living with dementia, and is run by Ark Care Services Limited with a named Registered Manager in post. The main uncertainty is that the published inspection report contains very little specific detail about what inspectors actually observed, heard from residents or relatives, or found in records. A Good rating is reassuring, but it cannot on its own tell you whether your parent will feel at home here, whether staff will know their name and their preferences, or whether the activities and food will suit them. Visit in person, ideally at a mealtime, and use the checklist questions below to test the reality behind the rating.

The three questions to ask when you visit

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In Their Own Words

How Greenways Rest Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Greenways Rest Home says about itself

Preston care home providing dementia support and rehabilitation

Compassionate Care in Preston at Greenways Rest Home

Greenways Rest Home in Preston offers residential care for older adults, including those living with dementia. The home provides both long-term care and shorter rehabilitation placements. Located in the North West, they welcome residents aged 65 and over who need varying levels of support.

Care & specialisms

Who they care for

    The team at Greenways supports residents living with dementia alongside those needing general residential care. They also offer rehabilitation placements for people recovering from hospital stays or health setbacks.

    How they describe their dementia care

    Dementia care forms part of the support available at Greenways. The home welcomes residents at different stages of their dementia journey, providing appropriate care within their residential setting.

    “If you're considering care options in Preston, Greenways might be worth exploring further.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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    What the NHS actually covers in dementia care — and the funding most eligible families never claim

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